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  • Avaya 9504

    03/30/2020 3:20 PM
    The IP Office supports the 9504...
  • Appearance Buttons

    03/30/2020 3:24 PM
    Appearance buttons are used to represe...
  • Call Appearance Buttons

    03/30/2020 3:28 PM
    Call appearance buttons are used to display calls to and from your phone. By having severa...
  • Bridged Appearance Buttons

    03/30/2020 3:28 PM
    A bridged appearance button shows the state of one of another user's call appearance butto...
  • Network

    03/30/2020 3:52 PM
    Several telephone systems can be connected together to form a network. Depending on the ty...
  • Call Coverage Buttons

    03/30/2020 3:54 PM
    Each call coverage butto...
  • Line Appearance Buttons

    03/30/2020 4:00 PM
    Line appearance buttons ...
  • Feature Buttons

    03/30/2020 4:03 PM
    ...
  • Button Modules

    03/30/2020 4:30 PM
    ...
  • Phone Keys

    03/30/2020 4:34 PM
    ...
  • Call Soft Key Options

    03/30/2020 4:41 PM
    ...
  • 9508 Telephone

    04/22/2020 9:56 AM
    The IP Office supports the 9508 telephone. ...
  • Voicemail

    04/22/2020 10:07 AM
    If your telephone system includes a voicemail ...
  • Checking Messages

    04/22/2020 10:09 AM
    ...
  • Sending a Message

    04/22/2020 10:11 AM
    You can use visual voice to record and send a vo...
  • Mailbox Greeting

    04/22/2020 10:12 AM
    While the voicemail system will play a generic g...
  • Mailbox Name

    04/22/2020 10:13 AM
    Use the following procedure to record a mailbox ...
  • Email Mode

    04/22/2020 10:14 AM
    Voicemail email is a feature where emails are sent to your email address when your voicemail mailbox receives a new voicemail message. The email can include the voicem...
  • Menu Access Control

    04/22/2020 10:16 AM
    Some menu options are dynamic and only appear wh...
  • Changing Your Voicemail Code

    04/22/2020 10:19 AM
    ...
  • Switching Voicemail On/Off

    04/22/2020 10:21 AM
    You can control whether the telephone system uses voicemail to answer your unanswered calls. This does no...
  • Transferring to Voicemail

    04/22/2020 10:22 AM
    When set to visual voice mode, the ...
  • Sending a Call to Voicemail

    04/22/2020 10:24 AM
    You can transfer a call targeted at you directly to your voicemail mailbox. ...
  • Status Display

    04/22/2020 10:37 AM
    The top lines of the phone display show inform...
  • Status Icons

    04/22/2020 10:38 AM
    Status Icons...
  • Status Letters

    04/22/2020 10:40 AM
    The top lines of the display can include the f...
  • Disabling the Ringer

    04/22/2020 10:41 AM
    This option can be used to turn off the ringer...
  • Accessing the Call Log/History

    04/22/2020 10:43 AM
    ...
  • Reporting System Alarms

    04/27/2020 4:42 PM
    An ...
  • Audible Alerting

    04/27/2020 4:46 PM
    The phone's audible ringer can be switched off...
  • Visual Alerting

    04/27/2020 4:48 PM
    The message waiting lamp at the top-right corn...
  • The Phone Stand

    04/28/2020 11:05 AM
    The phones all include a stand that clips to t...
  • Making Calls

    04/28/2020 11:08 AM
    The phone provides a nu...
  • Making A Call

    04/28/2020 11:11 AM
    If you are not already on a call, then you can just dial the number. ...
  • Making Additional Calls

    04/28/2020 11:12 AM
    If you are already on a call, you can still ma...
  • Default Handsfree Audio Path

    04/28/2020 11:17 AM
    By default, when you make a call or answer a c...
  • Calling from the Contacts List

    04/28/2020 11:20 AM
    You can use any directory contact to make a ca...
  • Entering Characters

    04/28/2020 11:22 AM
    Entering characters fo...
  • How the Directory Search Works

    04/28/2020 11:24 AM
    The phone's directory search works by applying...
  • Calling from the Call Log/History

    04/28/2020 11:26 AM
    You can use the call log to make calls to the ...
  • Redialling a Previous Number

    04/28/2020 11:28 AM
    When ...
  • Making a Page Call

    04/28/2020 11:38 AM
    In order to make page calls you must have acce...
  • Selecting Your Redial Mode

    04/28/2020 11:45 AM
    You can select whether your phone uses the red...
  • Page

    04/28/2020 11:50 AM
    A button configured with this action can be us...
  • Editing Your Programmable Buttons

    04/28/2020 11:52 AM
    Self Administer is used to select and apply a ...
  • Busy Indication

    04/28/2020 11:56 AM
    By default, when making internal calls, the te...
  • User BLF

    04/28/2020 12:43 PM
    This type of button can be used to monitor the...
  • En-Bloc Dialing

    04/28/2020 12:46 PM
    Through the phone's menus you can select wheth...
  • Viewing Call Details

    04/28/2020 2:30 PM
    You can view additional details about the curr...
  • Adding a Record to Your Contacts

    04/28/2020 2:32 PM
    You can add a name and number shown in your ca...
  • Deleting a Record

    04/28/2020 2:33 PM
    You can delete the currently displayed call re...
  • Deleting All Records

    04/28/2020 2:35 PM
    You can delete all call records from your call...
  • Withholding Your Number

    04/28/2020 2:43 PM
    You can select to withhold your number on exte...
  • Adjusting the Call Volume

    04/28/2020 2:46 PM
    While talking, you can adjust the volume of th...
  • Handset Volume

    04/28/2020 2:48 PM
    While talking via the handset, you can adjust ...
  • Headset Volume

    04/28/2020 2:49 PM
    While talking via the headset, you can adjust ...
  • Speaker Volume

    04/28/2020 3:16 PM
    While talking via the speaker, you can adjust ...
  • Muting a Call

    04/28/2020 3:18 PM
    Muting a call stops the caller from hearing yo...
  • Ending Calls

    04/28/2020 3:18 PM
    There are multiple methods that can be used to...
  • Answering Calls

    04/28/2020 3:20 PM
    Your phone lets you handle multiple calls at t...
  • Answering a New Call

    04/28/2020 3:22 PM
    A slow flashing red lamp on an appearance butt...
  • Ringer Controls

    04/28/2020 3:24 PM
    This section covers controls for adjusting the...
  • Answering Another Call

    04/28/2020 3:30 PM
    Your phone lets you handle multiple calls at t...
  • Coverage Ring

    04/28/2020 4:21 PM
    If you have any bridged appearance and or call...
  • Ring Pattern/Sound

    04/28/2020 4:24 PM
    With classic ring tones, the telephone system ...
  • Ringer Volume

    04/28/2020 4:29 PM
    You can adjust the ringer volume while the pho...
  • Personal Ring Selection

    04/28/2020 4:33 PM
    You can select a personal ring tone from a set...
  • Ring Tone Override

    04/28/2020 4:34 PM
    For specific calls, your system administrator can override your ...
  • Internal Auto Answer

    04/30/2020 10:50 AM
    You can select to have internal calls automati...
  • Auto Answer

    04/30/2020 11:01 AM
    A button configured with this action can be used to switch 'internal auto-answer' on or off. When 'intern...
  • Diverting a Call to Voicemail

    04/30/2020 12:17 PM
    You can transfer a call targeted at you direct...
  • Ignoring/Silencing an Alerting Call

    04/30/2020 12:18 PM
    You can silence the ringer of a currently aler...
  • Dropping an Incoming Call

    04/30/2020 12:28 PM
    You can attempt to drop an incoming call. Drop...
  • Forward On Busy/No Answer (Features Menu)

    04/30/2020 12:31 PM
    You may be able to use the Features menu to sw...
  • Answering a Page Call

    04/30/2020 12:37 PM
    Your phone can be paged if you have no other c...
  • Displaying Other Calls

    04/30/2020 12:39 PM
    The phone can handle multiple calls at the sam...
  • Holding Calls

    04/30/2020 12:42 PM
    You...
  • Parking Calls

    04/30/2020 12:44 PM
    Parking a call is similar to holding a call. H...
  • Call Park

    04/30/2020 12:46 PM
    A button set to this action can be used to par...
  • Context Sensitive Conferencing

    04/30/2020 12:50 PM
    The previous ...
  • Starting a Conference

    04/30/2020 12:52 PM
    This is a simple method for creating a confere...
  • Using the Directory for Other Functions

    04/30/2020 12:54 PM
    Within other menus where entry of a number is ...
  • Using Call Pickup

    04/30/2020 12:56 PM
    Pickup is used to answer a call ringing elsewh...
  • Redialling

    04/30/2020 1:00 PM
    The phone's redial operation can work in eithe...
  • Open Call Log Mode

    04/30/2020 1:05 PM
    This redial method is used when your phone's ...
  • Last Dialed Mode

    04/30/2020 1:07 PM
    This redial method is used when your phone's ...
  • Call Log/History

    04/30/2020 1:11 PM
    This menu is accessed by pressing the ...
  • Redirecting Calls

    04/30/2020 2:14 PM
    This section looks at the different ways that ...
  • Follow Me

    04/30/2020 2:15 PM
    'Follow me to' is used to redirect your calls ...
  • Forwarding Calls

    04/30/2020 2:18 PM
    Forwarding is used to redirect calls to anothe...
  • Do Not Disturb

    04/30/2020 2:20 PM
    ...
  • Twinning

    04/30/2020 2:21 PM
    Twinning is a process whereby your calls ring ...
  • Follow Me To (Features Menu)

    04/30/2020 2:26 PM
    Using the user menu you can set and clear foll...
  • Follow Me (Status Menu)

    04/30/2020 2:32 PM
    If you have set a 'follow me to' destination f...
  • Follow Me Here (Features Menu)

    04/30/2020 2:33 PM
    You may be able to change 'follow me here' usi...
  • Forward Unconditional (Status Menu)

    04/30/2020 2:41 PM
    You can clear or change your 'forward uncondit...
  • Forward Unconditional (Features Menu)

    04/30/2020 2:42 PM
    You may be able to change your 'forward uncond...
  • Forward On No Answer (Status Menu)

    04/30/2020 2:44 PM
    If your phone is set to '...
  • Forward On Busy (Status Menu)

    04/30/2020 2:47 PM
    If your phone is set to 'forward on busy,' you...
  • DND On/Off (Features Menu)

    04/30/2020 2:49 PM
    You can use the Features menu to switch 'do no...
  • DND Off (Status Menu)

    04/30/2020 2:50 PM
    You can use the ...
  • Do Not Disturb Exceptions

    04/30/2020 2:52 PM
    These numbers are used to indicate callers who...
  • Switching Mobile Twinning On

    05/05/2020 3:17 PM
    The twinning menu is only available if you hav...
  • Transferring a Call to Your Mobile

    05/05/2020 3:19 PM
    If you have been configured as a mobile twinni...
  • Reclaiming a Twinned Call

    05/05/2020 3:20 PM
    When using mobile twinning, you can use the stat...
  • Switching Fallback Twinning On

    05/05/2020 3:22 PM
    When enabled, this feature redirected your calls...
  • Switching Fallback Twinning Off

    05/05/2020 3:23 PM
    Fallback twinning is used when the system cann...
  • Holding and Parking Calls

    05/05/2020 3:27 PM
    Holding a call and parking a call are two similar actions. The current caller is placed on hold and hears...
  • Holding a Call

    05/05/2020 3:30 PM
    ...
  • Taking a Call Off Hold

    05/05/2020 3:32 PM
    Either of the following methods can be used to...
  • Switching Between Calls

    05/05/2020 3:37 PM
    With a call on hold (fast-flashing appearance ...
  • Transferring a Held Call

    05/05/2020 3:40 PM
    There are various call transfer scenarios to c...
  • Dropping/Muting Parties

    05/05/2020 3:43 PM
    You can drop parties from a conference call, i...
  • Transferring a Call to Your Mobile

    05/05/2020 3:45 PM
    If you have been configured as a mobile twinni...
  • Account Codes

    05/05/2020 3:47 PM
    The telephone system can store a number of acc...
  • Forced Account Code Entry

    05/05/2020 3:47 PM
    The system administrator can configure certain...
  • Manual Account Code Entry

    05/05/2020 3:49 PM
    You can enter account codes during a call or b...
  • Account Codes

    05/05/2020 3:51 PM
    This action can be set with or without an acco...
  • Conference calls

    05/05/2020 3:53 PM
    The telephone system supports multiple confere...
  • Turning a Normal Call Into a Conference

    05/05/2020 3:56 PM
    If your system administrator has configured a ...
  • Viewing Conference Details

    05/05/2020 3:57 PM
    You can display a list of the parties involved...
  • Adding Another Party Without Using Hold

    05/05/2020 4:02 PM
    You can add another party to a conference with...
  • Adding Another Party Using Hold

    05/05/2020 4:04 PM
    This method of adding someone to a conference ...
  • Holding a Conference Call

    05/05/2020 4:07 PM
    Using the ...
  • Exiting a Conference

    05/05/2020 4:08 PM
    ...
  • Headset Operation

    05/05/2020 4:14 PM
    Your phone has a headset socket. This is suita...
  • Handsfree Speaker Operation

    05/05/2020 4:20 PM
    Your phone has a speaker and microphone that a...
  • Headset Caller Volume

    05/05/2020 4:22 PM
    While talking via the headset, you can adjust ...
  • Automatic Gain Control

    05/05/2020 4:25 PM
    When using automatic gain control (AGC), the p...
  • Using Wireless Headsets

    05/05/2020 4:27 PM
    If you want to make and answer calls using a w...
  • Contacts/Directory

    05/05/2020 4:42 PM
    This menu is accessed by pressing the ...
  • Managing External Contacts

    05/18/2020 4:18 PM
    ...
  • 9508 Quick User Guide

    06/07/2021 8:50 AM
    ...
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