Holding a call and parking a call are two similar actions. The current caller is placed on hold and hears music if available. The table below summarizes the main differences between parking a call and holding a call.
|
When used to park or hold a call... |
Hold |
Park |
|
... the call occupies an appearance button. |
Yes |
No |
|
... the caller hears music on hold if available. |
Yes |
Yes |
|
... the call can be retrieved by other users dialing a short code. |
No |
Yes |
|
... the call recalls you automatically if your phone is idle. |
Yes |
Yes |
|
... can be used with conference calls. |
Yes |
No |
|
... can be used to start or add calls to a conference. |
Yes |
No |
|
... the call is assigned a unique ID. |
No |
Yes |