Answering Calls


Your phone lets you handle multiple calls at the same time. Whilst you can only have one call connected (talking) at any time, you can have other calls on hold.

Each current call and any new alerting calls will appear on one of the phone's appearance buttons. The system doesn't treat you as busy to further calls until all your available call appearance buttons are in use.

Answering Calls

Answering Another Call

Diverting a Call to Voicemail

Ignoring/Silencing an Alerting Call

Dropping an Incoming Call

Answering a Page Call

Displaying Other Calls

Using Call Pickup

 

Did you find this article useful?

  • Avaya 9504

    The IP Office supports the 9504 telephone. 9400 Series and 9500 Series phones are physically ide...
  • Appearance Buttons

    Appearance buttons are used to represent calls made and received by you and other users on the telep...
  • Call Appearance Buttons

    Call appearance buttons are used to display calls to and from your phone. By having several call app...
  • Bridged Appearance Buttons

    A bridged appearance button shows the state of one of another user's call appearance buttons. It can...
  • Network

    Several telephone systems can be connected together to form a network. Depending on the type of syst...