This section looks at the different ways that you can redirect your calls to another phone.
•Follow Me
Temporarily redirect all your calls to another phone that you will be sharing with that phone's normal user. This function can be used in two ways:
•Follow Me To
Set the follow me destination from your own phone.
•Follow Me Here
Set the follow me destination from the phone that you want to use.
•Forward
Forward calls to an internal or external number.
•Forward on Busy
Forward calls when you have reached the limit of the number of calls that the phone can present to you.
•Forward on No Answer
Forward calls if they have rung unanswered at your phone.
•Forward Unconditional
Immediately forward calls. Forwarding to voicemail can be selected as an option.
•Do Not Disturb
Redirect all calls to voicemail, if available. Otherwise, calls are redirected to a busy tone.
•Do not disturb exception numbers can be used to allow calls from specific numbers to ignore do not disturb.
•Twinning
Twinning is a process whereby your calls ring on other phones than your own. Twinning is only available if configured by your system administrator. The system supports several twinning methods:
•Internal Twinning
Ring on your extension and on another internal extension.
•Mobile Twinning
Ring on your extension and an external number.
•Fallback Twinning
Ring on an external number when the system cannot detect a connection to your normal phone.
|
Method |
Calls Redirected |
Destination |
|||||
|---|---|---|---|---|---|---|---|
|
Internal |
External |
Group |
Internal |
External |
Voicemail |
||
|
Follow Me |
Follow Me To |
|
|
|
|
– |
– |
|
Follow Me Here |
|
|
|
|
– |
– |
|
|
Forward |
Forward on Busy |
|
|
– |
|
|
– |
|
Forward on No Answer |
|
|
– |
|
|
– |
|
|
Forward Unconditional |
|
|
|
|
|
|
|
|
Do Not Disturb |
|
|
– |
– |
– |
|
|
|
Twinning |
Internal |
|
|
|
|
|
|
|
Mobile |
|
|
|
– |
|
– |
|
|
Fallback |
|
|
|
– |
|
– |
|
1.Configured by your system administrator.