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How the Directory Search Works


The phone's directory search works by applying a progressive match as you dial additional keys. For example, to search for "Henry Jones", you can dial HENRY by pressing 43679. As you dial, the possible matches still shown on the display reduces.

Dial

H

E

N

R

Y

Matches

4GHI

plus 3DEF

plus 6MNO

plus 7PQRS

plus 9WXYZ

Adam Johns
Bob Smith
Claire Greggs
Gemma Jones
Harold Bishop
Henrietta Green
Henry Jones
Henry Smith
Ida James
IT Helpdesk
London Office
John Smith
Tony George
Simon Henricks
Sales Support
Sales Help

Claire Greggs
Gemma Jones
Harold Bishop
Henrietta Green
Henry Jones
Henry Smith
Ida James
IT Helpdesk
Tony George
Simon Henricks
Sales Help

Gemma Jones
Henrietta Green
Henry Jones
Henry Smith
Ida James
IT Helpdesk
Tony George
Simon Henricks
Sales Help

Gemma Jones
Henrietta Green
Henry Jones
Henry Smith
Tony George
Simon Henricks

Henrietta Green
Henry Jones
Henry Smith
Tony George
Simon Henricks

Henry Jones
Henry Smith

Alternatively to search for "Henry Jones" you could dial JONES by pressing 56637.

Dial

J

O

N

E

S

Matches

5JKL

plus 6MNO

plus 6MNO

plus 3DEF

plus 7PQRS

Adam Johns
Bob Smith
Claire Greggs
Gemma Jones
Harold Bishop
Henrietta Green
Henry Jones
Henry Smith
Ida James
IT Helpdesk
London Office
John Smith
Peter Johnson
Tony George
Simon Henricks
Sales Support
Sales Help

Adam Johns
Gemma Jones
Henry Jones
Ida James
John Smith
London Office
Peter Johnson

Adams Johns
Gemma Jones
Henry Jones
John Smith
London Office
Peter Johnson

Gemma Jones
Henry Jones
London Office

Gemma Jones
Henry Jones
London Office

Gemma Jones
Henry Jones

Dialing Additional and Accented Characters

Though marked with just ABC, the 2 key will also match the accented forms of those characters, for example À, Á, Á, Ã, Ä,Å and Ç. The set of additional unmarked characters matched varies depending on the language settings of your system, see Entering Characters.

Alternate Search Methods

By default, the name matching is applied simultaneously all parts of the contact names, ie. the first, middle and last parts of the displayed names. Your system administrator can change this to a more traditional search if required; for example to match from just the start of the displayed names. However, this will apply to all phones on the system.

 

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