Call Related Features


Muting and unmuting a call


     Procedure
          1. To mute an active call, press Mute.
             The Mute button is illuminated.
          2. To unmute the call, press Mute again.

Placing a call on hold and resuming the call

     Procedure
          1. To put an active call on hold, press Hold.
          2. To resume the call, press one of the following:
               Resume
               OK

Managing Contacts
Adding a new contact
About this task
Use this procedure to add a contact to the phone. You can save up to 250 contacts.

     Procedure
          1. Press Contacts.
          2. (Optional) To navigate through Main menu, scroll to the following:
               a. Applications, and press Select.
               b. Contacts, and press Select.
          3. Do one of the following:
               • If your Contacts list is empty, press New.
               • If your Contacts list is not empty, press More > New.
          4. Use the dial pad to enter the contact’s first and last name in the corresponding fields.
               • Press the number key that corresponds to the letter or number that you want to enter.
               • If the characters are on the same key, pause before entering the next character.
               • To enter a space, press 0.
               • Enter the remaining letters or numbers.
               • To enter a symbol, press More > Symbol. Use the navigation arrows to highlight the symbol that you want to enter and press Insert.
               • To delete the last character, press the Bksp softkey.
          5. Enter the extension.
          The contact extension can include uppercase and lowercase letters, numbers 0-9, and special symbols, such as comma (,), plus (+), and dot (.).
          6. Press Save.

Related links
Adding a contact to the local group 

Adding a contact from the Recents list
About this task
Use this procedure to add a number to your Contacts list from your call history.

     Procedure
          1. Press Recents.
          2. Scroll to the required number, and press +Contacts.
          3. In the First Name and Last Name fields, type the relevant information.
The phone assigns the extension number to Last name.
You can remove the extension number from the last name and add information in the Last name.
          4. Press one of the following:
               Save
               OK

Editing a contact
Before you begin
Ensure that the Contacts list contains at least one contact.

     Procedure
          1. Press Contacts.
          2. (Optional) To navigate through Main menu, scroll to the following:
               a. Applications, and press Select.
               b. Contacts, and press Select.
          3. Select the contact that you want to edit.
          4. Press Details > Edit.
          5. Choose the field that you want to edit.
          6. Use the dial pad and softkeys to change the contact information.
          7. Press Save.

Viewing the contact details
About this task
Use this procedure to view the details of a contact. You can call, edit, or delete a contact from the Details window.
Before you begin
You must have at least one contact in the Contacts list.

     Procedure
          1. Press Contacts.
          2. (Optional) To navigate through Main menu, scroll to the following:
               a. Applications, and press Select.
               b. Contacts, and press Select.
          3. Select the contact that you want to view.
          4. Press Details.
               • To call a contact, press Call.
               • To edit a contact, press Edit.
               • To delete a contact, press Delete.
               • To view more options, press More.

Searching for a contact
About this task
Use this procedure to search contacts from the local Contacts list or enterprise directory.

     Procedure
          1. Press Contacts.
          2. (Optional) To navigate through Main menu, scroll to the following:
               a. Applications, and press Select.
               b. Contacts, and press Select.
          3. For a contact in the local contacts, enter the name of the contact. The phone displays the contact according to your input.
          4. For a contact in the enterprise directory, do the following:
               a. Press Search.
               b. Use the dial pad to enter the name, and press Search again.
               c. (Optional) To add the contact to the local Contacts list, press +Contacts.

Did you find this article useful?

  • Phone Overview

    The Avaya J169/J179 IP Phone is a SIP-based phone, intended to be used for business communications. ...
  • Loggin In Your Phone

    Logging in to your phoneBefore you begin Ensure that your administrator assigns you with the extensi...
  • Locking and Unlocking the Phone

    About this taskUse this procedure to lock your phone to prevent the use of the phone when you are aw...
  • Logging Out of Phone

    Procedure     1. Press Main menu.      2. Scroll to Applications, and ...
  • Navigation

    Main Menu         Note:           The icons of Ava...