Search Knowledge Base Articles
Call Pickup
Call Pickup
With the Call Pickup feature, you can answer an incoming call on behalf of your pickup group member. The administrator must add you to a call pickup group extension so that you can redirect an incoming call of your group member to your phone. With the Extended Call Pickup feature, you can also answer another pickup group’s call by using their extension number.
Answering a call for a call pickup group member
Before you begin
Ensure that the feature is activated by the administrator.
Procedure
1. Press Main menu, and scroll to Features.
2. Press one of the following:
• Select
• OK
3. Scroll to Call Pickup, and press Select.
4. Do one of the following:
• Lift the handset.
• Press Answer.
• Press OK.
• Press Speaker.
Answering a call of another call pickup group
Before you begin
Ensure that the feature is activated by the administrator.
Procedure
1. Press Main menu, and scroll to Features.
2. Press one of the following:
• Select
• OK
3. Scroll to Extended Call Pickup, and press Select.
4. To answer another pickup group’s call, enter the extension number of the pickup group.
5. Press one of the following:
• Enter
• OK
Did you find this article useful?
Related Articles
-
Phone Overview
The Avaya J169/J179 IP Phone is a SIP-based phone, intended to be used for business communications. ... -
Loggin In Your Phone
Logging in to your phoneBefore you begin Ensure that your administrator assigns you with the extensi... -
Locking and Unlocking the Phone
About this taskUse this procedure to lock your phone to prevent the use of the phone when you are aw... -
Logging Out of Phone
Procedure 1. Press Main menu. 2. Scroll to Applications, and ... -
Navigation
Main Menu Note: The icons of Ava...