About this task
When Send All Calls (SAC) feature is on, your incoming calls go directly to a predefined coverage number, typically your voice mail. Incoming calls ring once at your extension and then go directly to a number which is set by your system administrator.You can also turn Send All Calls on or off by using the phone Features list.
Note: Do not enable the SAC feature in case you selected the cover all option for the coverage path. Enabling both features at the same time can cause duplicate entries in the call log. Procedure
1. Navigate to the Features screen.
2. Scroll to choose Send All Calls.
3. Press Select or the corresponding line button to activate the feature.